Safe Gaming

Responsible Gaming — The as999 Promise

Entertainment should never become a burden. as999 believes gaming should be fun, not stressful — which is why we provide all the responsible gaming tools needed to support every user's wellbeing.

18+ For Adults Only

As999 is strictly for users aged 18 and above. Gaming is entertainment — not a source of income. If you feel you are losing control of your gaming habits, please seek help. Responsible gaming matters for you and your family.


At as999 Responsible Gaming Tools

We want you to stay in control at all times. That is why our platform offers multiple protection tools.

Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. Increases are subject to a 7-day cooling period.

Session Time Limit

Decide how long you will play before you start. You will receive an automatic alert when the time is up. This makes it easy to track your sessions and prevents excessive play.

Cooling-Off Period

Take a temporary break from 1 day up to 6 weeks. Your account will be locked during this period and no betting will be possible. Come back with a clear head.

Self-Exclusion

Full self-exclusion available for 6 months to 5 years. During this period, your account will be completely deactivated and all promotional emails will be stopped.

Setting a Loss Limit

Set a maximum loss amount per day or per week before you start playing. Once you reach the limit, gaming will automatically stop. Financial control stays in your hands.

24/7 Support

Our Bangla support team is here for you around the clock. Reach out via live chat for any gaming-related concerns — we're ready to help right away.


1 What does responsible gaming mean?

Responsible gaming is a mindset in which you enjoy gaming as a form of entertainment — not as a way to make money. At as999, it means staying in control of your time, finances, and mental well-being, and making every decision with full awareness.

Many people assume online betting or gaming is inherently risky. The truth is — when played responsibly, it can be safe and enjoyable. as999 wants you to have exactly that experience, which is why we invest in player awareness from the very start.

Responsible gaming is not the player's responsibility alone — as999 shares it equally. We aim to create an environment where no one feels pressured to play excessively, and where every player can set their own limits and play on their own terms.

Keep in mind: Gaming is entertainment, not a compulsion. If you feel you cannot stop playing, that is a warning sign.

2 Signs of Problem Gaming

Gaming addiction often develops gradually, which is why many people do not notice it early on. Read through the signs below carefully — if several of them apply to you, it may be time to seek help.

  • You're spending more than your budget and feeling regret afterward.
  • You keep coming back to chase your losses and placing larger bets.
  • Gaming feels more important to you than family, friends, or work.
  • You feel restless, irritable, or depressed when you are not gaming.
  • You are hiding your gaming from family or friends, or lying about it.
  • You are continuing to game using borrowed money or by spending your savings.
  • Gaming is affecting your sleep, eating, or daily routine.
  • You keep trying to stop playing but can't.

If you notice more than 2 of the signs above, Please contact our support team or use the Self-Exclusion option.

3 How to Use Our Protection Tools

All these tools are available anytime through your account settings at as999, keeping you protected. You can set them up yourself with no support needed.

01
Deposit Limit

Go to your account settings, select "Deposit Limit", and set a daily, weekly, or monthly cap. Decreases take effect immediately; increases require a 7-day waiting period.

02
Session Timer

Use "Session Limit" to set a maximum duration for each gaming session. Once the time is up, you will be automatically logged out or receive a pop-up warning.

03
Cooling-Off

Use the "Take a Break" option to pause your account for 1 day, 1 week, 1 month, or 6 weeks. No betting is allowed during this period.

04
Self-Exclusion

Use "Self-Exclusion" to fully block yourself from the platform for anywhere between 6 months and 5 years. Logging in or placing bets will be completely impossible during this time.

Once your self-exclusion period ends, your account will not be reactivated automatically — you will need to consciously choose to re-enable it.

Example: Weekly Budget Tracker
Deposit Limit 60%
BDT 3,000 / BDT 5,000
Session Duration 75%
3 hours / 4 hours
Loss Limit 30%
BDT 600 / BDT 2,000

4 Tips for Healthy Gaming Habits

Responsible gaming is not just about restrictions — it is about building the right habits. Follow these simple tips to keep gaming enjoyable at all times.

Set Your Budget First

Only play with money you can afford to lose. Never bet with rent money or funds set aside for food and essentials.

Track Your Time

Set a timer. Playing for hours on end causes mental fatigue and weakens your ability to make sound decisions.

Don't Play Under Stress

Avoid gaming when you're angry, upset, or have been drinking. Your judgment is compromised in those moments, and the risk of harm increases significantly.

Do not try to chase your losses

Accept losses when they happen. Chasing losses with bigger bets is the biggest mistake you can make — and the fastest way to develop a problem.

Tell Your Family

Talk openly with your loved ones about your gaming habits. There's nothing to hide — transparency is one of the best defenses against addiction.

Treat It as Entertainment

Think of gaming as an entertainment expense — like a movie ticket. Winning is a bonus, not the goal. Keeping that mindset makes gaming enjoyable.

5 Protection for Minors

As999 strictly prohibits gaming for anyone under 18. Age is verified at registration, and identity documents are used to confirm age during the KYC process. Any account found to belong to a minor is closed immediately.

For Parents

If you suspect a minor is using as999, please notify our support team immediately. We will investigate promptly and take the necessary action.

Parental Control

Use parental control software on your devices and stay informed about your children's online safety.

A note for parents: Regularly monitor your child's device usage. Have open conversations about online gaming and ensure they only access age-appropriate content.


Responsible Gaming Self-Assessment

Read the questions below honestly and reflect on your own habits.

1. Did you spend beyond your budget last month?

2. Have family or friends expressed concern about your gaming?

3. Do you feel restless or uneasy when you're not gaming?

If you found yourself choosing the second or third option more than once, please reach out to our support team. Seeking help is a sign of strength, not weakness.


About Responsible Gaming Common Questions

Yes. When self-exclusion is activated, any balance remaining in your account will be returned to your registered payment method. Contact our support team for more details on the withdrawal process.

Decreasing your deposit limit takes effect immediately. However, increasing it is subject to a 7-business-day cooling period. This rule helps prevent impulsive decisions made in the heat of the moment.

No. as999 sends no promotional emails, SMS, or push notifications during a cooling-off or self-exclusion period. We fully respect your decision.

No. Any attempt to open a new account using the same NID, phone number, or bank account after self-exclusion will be automatically rejected. Our system ensures this protection.

For mental health support in Bangladesh, you can reach out to the National Institute of Mental Health (NIMH) or the Kaan Pete Roi helpline. Internationally, Gamblers Anonymous is a well-known resource. The as999 support team can also refer you to the right organization.

Yes. Our support team is specially trained in responsible gaming. They can guide you on setting limits, using our tools, and seeking professional help if needed.

Play Responsibly, Join as999

Gaming at as999 means fun and safety — together. Register today and play smart with our responsible gaming tools.

Healthy Play
Limit-Setting Features
Self-Exclusion
6 months to 5 years
Bangla Support
24/7 Live Chat
18+ Verification
Strict Age Controls
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